Document verification
The guest must upload a photo of their documents, from which data will be extracted, and a selfie to ensure recognition.
Secure payment
The tourist tax payment is made via a secure link that guarantees data protection. The amount paid is credited directly to the preset bank account.
Arrival time and rules
Maurice asks for the guest's arrival time to ensure it aligns with the property's schedule. He also provides all information and rules for proper use of the property.
Access instructions
Provides instructions for entering the accommodation, including videos or images. Also informs the guest of the reception contact details in case of in-person check-in.
Benefits of automated hotel check-in
Maurice Assistant’s automated hotel check-in brings numerous benefits for both operators and guests. Here are the main ones:
- Streamlined process
- Automated hotel check-in significantly reduces the time required to complete registration.
- Contactless experience
- Guests can complete check-in directly from their device, reducing the need for physical interactions and enhancing safety.
- Improved efficiency
- With automated hotel check-in, you can manage multiple bookings simultaneously with ease, optimizing time and resources.
- Greater security
- The system requires identity verification through official documents, increasing security and compliance with regulations.
How hotel check-in works with Maurice Assistant
Simple and fast check-in process for your guests
- Guests will receive a hotel check-in link via Booking, Airbnb, or any OTA messaging. They can start the process before arrival by confirming reservation details and entering the required information.
- The system displays reservation details and allows guests to upload their identity documents for verification, making hotel check-in secure and compliant.
- Guests digitally sign the rental agreement directly through the hotel check-in platform, accepting the property’s policies.
- During hotel check-in, guests can select additional options such as packages, experiences, or upgrades, enhancing the experience and increasing revenue for the property.
- After completing hotel check-in, guests can securely pay any tourist taxes and other additional charges through the online system.
1. Receiving the check-in link
2. Reservation confirmation and identity verification
3. Contract signing
BETA4. Stay customization
BETA5. Secure payment
Premium features for a complete hotel check-in
Additional features for your hotel check-in
- Add custom fields to gather additional information about your guests during the hotel check-in process.
- Personalize every aspect of the hotel check-in setup, adding any information for more effective and professional communication.
- Maurice Assistant can interact with guests in multiple languages, facilitating hotel check-in for international travelers.
- Monitor the status of hotel check-in in real time from your dashboard to see who has completed the process and who needs assistance.
1. Custom forms
2. Facility personalization
3. Multilingual support
4. Real-time monitoring
FAQ - Frequently Asked Questions about Hotel Check-in
Can't find the answer you're looking for? Don't hesitate to get in touch with our customer support thorugh the live chat or by email at sales@mauriceassistant.com team.