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online check-in

Optimize your guests' online check-in with Maurice Assistant

Online check-in with Maurice Assistant allows you to streamline the guest registration process. Thanks to our fully automated system, your guests can complete the online check-in in just a few minutes, reducing wait times and improving the overall efficiency of your property.

1. Meet Maurice
The guest accesses the chat with Maurice using a link received upon booking confirmation.
2. Guest documentation
Maurice requests documents from all guests, sends the data to the police department and the Ross1000 portal.
3. Tourist tax payment
Maurice sends a link for the tourist tax payment and verifies the transaction.
4. Access instructions
On the day of arrival, Maurice sends instructions for self-check-in or the contact details of the reception staff.

Document verification

The guest must upload a photo of their documents, from which data will be extracted, and a selfie to ensure recognition.

Identity verification

Secure payment

The tourist tax payment is made via a secure link that guarantees data protection. The amount paid is credited directly to the preset bank account.

secure payment

Arrival time and rules

Maurice asks for the guest's arrival time to ensure it aligns with the property's schedule. He also provides all information and rules for proper use of the property.

arrival time

Access instructions

Provides instructions for entering the accommodation, including videos or images. Also informs the guest of the reception contact details in case of in-person check-in.

access instructions

FAQ – Frequently Asked Questions About Online Check-in with Maurice Assistant

Can't find the answer you're looking for? Don't hesitate to get in touch with our customer support thorugh the live chat or by email at sales@mauriceassistant.com team.