Payments & rent

Automated rent collection and guest payments

Maurice collects card payments from guests and tenants — tourist tax, paid extras, one-off charges and monthly rent — with secure card payments, paid straight to you. For mid-term rentals it collects the rent automatically every month, sends payment reminders to the tenant and alerts you when a payment is overdue.

  • Secure card payments
  • Paid straight to you
  • Rent collected automatically every month
  • Tenant reminders and overdue alerts

Maurice

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Every payment in one flow

Guests and tenants pay online by card — no app, no account. You see every payment in the dashboard.

Secure card payments

Guests and tenants pay by card with secure payments, and the money is paid straight to you.

Automatic monthly rent

For mid-term and transitional rentals, Maurice collects the rent automatically every month.

Reminders and overdue alerts

Tenants get payment reminders; you get an alert when a rent payment is overdue.

One-off charges

A balance or an extra cleaning: create the charge in seconds and the guest or tenant pays it by card.

Tourist tax

Calculated with your municipality’s rule, which you set up, and collected by card during online check-in.

Paid extras

Early check-in, late check-out, transfers: the extras you configure are paid by card during online check-in.

How payments work with Maurice

  1. 01

    Turn on card payments

    You turn on secure card payments once, and the money is paid straight to you.

  2. 02

    Decide what to collect

    Tourist tax rule, paid extras, monthly rent for mid-term stays: you set them up once per property.

  3. 03

    The guest pays online

    During online check-in the guest reaches the payments step and pays by card from their phone, without downloading an app or creating an account.

  4. 04

    You track it in the dashboard

    The web dashboard shows payments alongside occupancy and check-ins, per property and across your portfolio.

Monthly rent for mid-term and transitional rentals

With students, relocating workers and transitional leases, the hard part isn’t the first payment — it’s the sixth or the twelfth. Maurice collects the rent automatically every month, so you stop checking bank transfers and writing reminders by hand. That matters even more if you own a flat in Italy and live abroad.

  • Rent collected automatically every month, by card.
  • Payment reminders sent to the tenant.
  • Overdue alerts for you when a rent payment hasn’t come in.
  • 24/7 tenant support during the stay, in the tenant’s language.

Document collection, residence permits and bookings from Uniplaces and HousingAnywhere are covered on the mid-term rentals page.

Tourist tax and extras in the same check-in

For short stays, payments happen inside online check-in: the guest enters their details, uploads ID documents and pays in a single flow. For properties in Italy, Maurice calculates the tourist tax with the rule you set — amount per person per night, age exemptions, maximum taxable nights, channel exceptions — and collects it by card. If the guest pays cash on arrival, you mark it as paid, so you have everything ready for the payment and the return to the Comune.

In the same step the guest can add the paid extras you’ve configured. Access instructions and Wi-Fi details are sent on arrival day, from check-in time, as soon as every step is complete.

Who it’s for

  • Property managers with many units who want every payment tracked booking by booking.
  • Airbnb and Booking.com hosts who want tourist tax and extras collected without chasing guests.
  • Owners of mid-term rentals in Italy, including those who live abroad and want rent on time plus an alert when something is off.

Frequently asked questions

Which account do guest payments go to?

Yours. Card payments — tourist tax, extras, rent and one-off charges — are secure and paid straight to you. Every payment is also visible in the Maurice dashboard, linked to its booking.

Does Maurice collect monthly rent automatically?

Yes. For mid-term rentals, Maurice collects the rent automatically every month. The tenant receives payment reminders and you receive an alert when a rent payment is overdue, so you can step in straight away. No more checking bank statements for transfers or writing reminder emails by hand.

How is the tourist tax collected?

Maurice calculates the tourist tax with the rule you set and collects it from the guest by card during check-in, or you mark it as paid in cash. You then have every amount ready for the payment to the Comune and the returns. Our guide to tourist tax for short-term rentals in Italy explains who does what.

Do guests need to sign up or download an app to pay?

No. The guest opens the check-in link on their phone or computer and pays by card inside online check-in, with no account and no app. Every guest receives the link with the booking messages, and from there Maurice looks after the guest until check-out.

How much does payment handling cost?

It’s included in the Maurice subscription, which costs €9.99 per property or room per month, VAT excluded, on promotion until 31 December 2026 (list price €15.99). Portfolios with more than 100 properties get custom Enterprise pricing. Full details are on the pricing page.

Ready to reclaim your time?

Join property managers across Italy who've put guest operations on autopilot with Maurice.

No contracts, no surprises. Our team will guide you through every step.

Get in touch

Tell us about your properties and we'll show you exactly how Maurice can work for you.

Fill in the form and a colleague will call you shortly to discuss your needs.

WhatsApp

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Email

sales@mauriceassistant.com

Office

Mon–Fri 9:00–18:00 CET

Via Mauro Macchi 58, 20124 Milano

We respond to all inquiries within one business day. For our clients and urgent matters, WhatsApp is the fastest way to reach us.

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