Alloggiati Web automation: guest registrations filed for you

What Italian law requires, in short

Anyone hosting guests in Italy, whether in a short-term rental, a B&B or a hotel, must report their identities to the local police headquarters (Questura) through Alloggiati Web. The obligation comes from article 109 of the TULPS public-security law and was extended to short-term rentals by article 19-bis of Decree-Law 113/2018. In practice:

• guests must be reported within 24 hours of arrival;
• for stays of 24 hours or less, the deadline is 6 hours from arrival;
• every guest is reported, with ID document details for the single guest, the head of family or the group leader;
• login credentials are issued by the Questura responsible for the property’s area.

The manual procedure, receipts and penalties are explained step by step in our Alloggiati Web guest registration guide. This is an Italian obligation, and Maurice handles it for properties anywhere in Italy.

How Alloggiati Web automation works

1. 01

   Connect your property’s credentials

   Enter the Alloggiati Web credentials issued to you by the Questura. You do it once per property.

2. 02

   The guest checks in online

   They enter their details and upload each guest’s ID through the online check-in for rentals in Italy, with no app. Maurice collects and checks the documents, so nobody has to retype them.

3. 03

   Maurice submits the registration

   As soon as every guest’s data is complete, Maurice files the registration on Alloggiati Web automatically and on time.

4. 04

   You keep every receipt

   Maurice keeps the Alloggiati Web receipts for you. You keep track from the dashboard, without opening the police portal.

Alloggiati Web, ISTAT and tourist tax in one check-in

The same data is also needed for tourism statistics: Maurice also sends it automatically to the regional portals with automatic Ross1000 and ISTAT reporting. In the same check-in, the guest pays the tourist tax by card through automatic tourist tax collection. One step for the guest, far less manual work for you. Setting up a new rental? Also read our guide to Italy’s CIN code for short-term rentals.